Terms & Services

Last updated: Feb 1, 2026

Introduction

These Terms of Service (“Terms”) govern your access to and use of the Citadel Shipping website and certification services. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy.

Definitions

  • “Services” means the certification, verification, and related services provided by Citadel Shipping.
  • “User,” “you,” and “your” refers to individuals or entities accessing or using our Services.
  • ” Citadel Shipping,” “we,” “us,” and “our” refers to Citadel Shipping, its subsidiaries, affiliates, and authorized representatives.
  • “Certificate” means any document or digital record issued by Citadel Shipping to certify compliance with specific standards or regulations.

Certification Services

 Citadel Shipping provides maritime vessel certification services according to international standards and regulations. We reserve the right to refuse certification to any vessel that does not meet the required standards or if we deem that issuing such certificate would violate any applicable laws or regulations.

User Responsibilities

When using our Services, you agree to:

  • Provide accurate and truthful information during the certification process
  • Maintain the accuracy of information related to your vessels and certificates
  • Not misrepresent any certificate issued by Citadel Shipping
  • Not engage in any activity that would compromise the integrity of our certification system
  • Pay all applicable fees for services rendered

Certificate Verification

Our certificate verification system allows third parties to verify the authenticity and current status of certificates issued by Citadel Shipping. By using our verification system, you acknowledge that:

  • The verification is based on the information provided in our database
  • A verification result is only valid at the moment the verification is performed
  • The verification system should not be used for purposes other than confirming certificate authenticity

Intellectual Property

All content on the Citadel Shipping website, including logos, designs, text, and software, is the property of Citadel Shipping and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of such content without our prior written consent.

Limitation of Liability

To the maximum extent permitted by law, Citadel Shipping shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our Services, or for the cost of procurement of substitute services.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Indonesia, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Jakarta, Indonesia.

Changes to Terms

We may revise these Terms from time to time. The most current version will always be posted on our website. By continuing to use our Services after any changes, you accept the revised Terms.

Contact Information

If you have any questions about these Terms, please contact us at:

Email: info@citadelshipping.org