Privacy Policy

Last updated: Feb 1, 2026

Introduction

Citadel Shipping (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy informs you about how we handle your personal data when you visit our website and use our services, and tells you about your privacy rights and how the law protects you.

The Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:

Identity Data includes first name, last name, username or similar identifier, and title.
Contact Data includes email address, telephone numbers, and mailing address.
Technical Data includes internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
Vessel Data includes vessel name, IMO number, flag, and other vessel-specific information relevant to certification.
Certificate Data includes information about certificates issued, their status, and verification details.

How We Use Your Personal Data

We will only use your personal data for the purposes for which we collected it, including:

To register you as a new client
To process and deliver certification services
To manage our relationship with you
To enable third parties to verify certificates we have issued
To improve our website, services, and customer relationships
To comply with legal and regulatory obligations

International Transfers

As a global certification authority, we may transfer your data between our international offices. Whenever we transfer your personal data outside of your local jurisdiction, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We also limit access to your personal data to those employees, agents, and third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For certification data, this typically means retaining information for the duration of the certificate’s validity plus a regulatory compliance period.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

The right to request access to your personal data
The right to request correction of your personal data
The right to request erasure of your personal data
The right to object to processing of your personal data
The right to request restriction of processing your personal data
The right to request transfer of your personal data

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: info@citadelshipping.org